All of us here at PH Estate Agency are absolutely thrilled to have won Gold in the British Property Awards for Middlesbrough… for the fourth year in a row!

We’re even more delighted because the award is given for outstanding levels of customer service – because we couldn’t win anything without our fantastic customers throughout Cleveland and North Yorkshire.

The awards panel used mystery shoppers to judge us against a set of 25 detailed and comprehensive criteria to ensure that agents were rigorously and fairly assessed.

And we’re excited to announce that we’ve been shortlisted for more national awards which will be announced later in the year.

A spokesman for the British Property Awards said: “The British Property Awards provide agents throughout the UK with an invaluable opportunity to compare the service that they provide against the service provided by their local, regional and national competition. 

“Agents who go that extra mile and provide outstanding levels of customer service are rewarded with our accolade, which acts as a beacon to highlight these attributes to their local marketplace.

“If an agent has been attributed with one of our awards, it is simply down to the fantastic customer service levels that they have demonstrated across a prolonged period of time. Winning agents should be proud that their customer service levels provide a benchmark for their local, regional and national competition.”